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Evergreen Services 

Stay Current. Reduce Risk. Realize Value from IFS Evergreen.

IFS Evergreen is a continuous journey—not a one-time upgrade. Nayo’s Evergreen Services help IFS customers stay aligned with Evergreen releases, reduce technical and business risk, and turn new functionality into real business value.

Our modular, tiered approach lets you choose the level of support that fits your organization’s maturity, capacity, and adoption goals.

Program Objectives

Stay current with IFS Evergreen releases

Reduce technical debt and operational risk. Unlock value from new IFS features

Provide scalable, right-sized support

Tiered Support Model

Tier 1: Essentials

Compliance without disruption

For customers who manage testing internally but want expert guidance.

  • Release notifications and advisory call

  • Impact analysis (compatibility and prerequisites)

  • Package and apply delivery support

  • Functional support during customer-led testing

Tier 2: Advisory

Clarity and confidence with every release

For customers seeking business and technical insight.

Includes Tier 1, plus:

  • Environment-specific release impact analysis

  • Functional review of new, business-relevant features

  • Core team release training

  • Fixes for delivery-related technical issues

Tier 3: Adoption

Compliance without disruption

For customers who manage testing internally but want expert guidance.

Includes Tier 1 & 2, plus:

  • Feature enablement roadmap

  • Business and IT adoption workshops

  • Process alignment and user training

  • Light configuration or development support

  • Adoption and KPI reporting

For customers who manage testing internally but want expert guidance.

  • Custom modification analysis and refactoring

Add-On Services

Includes Tier 1, plus:

  • Bi-annual: Release briefings and impact reviews

  • Annual: Roadmap and adoption planning

  • On-demand: Urgent support or targeted feature rollouts

Engagement Cadence

Financial Data Charts

“SJE’s journey from IFS 8 to IFS Cloud was a positive experience. Nayo was key to our success, handling a complex cutover across multiple locations with zero downtime and smooth execution. I highly recommend Nayo for ERP projects.”

— Tim Fowler, CIO, SJE

Why Nayo Evergreen Services

Evergreen adoption is an operational discipline, not just support.

  • Aligns with business strategy and IFS roadmap

  • Reduces risk while enabling continuous improvement

  • Engages IT, business, and leadership stakeholders

  • Delivered in alignment with PMO-led execution

Make Evergreen work for your business. Partner with Nayo to stay current, confident, and continuously improving.

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Nayo is your champion

Make Evergreen work for your business.

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