Evergreen Services
Our modular, tiered approach lets you choose the level of support that fits your organization’s maturity, capacity, and adoption goals.
Program Objectives
Stay current with IFS Evergreen releases
Reduce technical debt and operational risk. Unlock value from new IFS features
Provide scalable, right-sized support
Tiered Support Model
Tier 1: Essentials
Compliance without disruption
For customers who manage testing internally but want expert guidance.
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Release notifications and advisory call
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Impact analysis (compatibility and prerequisites)
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Package and apply delivery support
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Functional support during customer-led testing
Tier 2: Advisory
Clarity and confidence with every release
For customers seeking business and technical insight.
Includes Tier 1, plus:
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Environment-specific release impact analysis
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Functional review of new, business-relevant features
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Core team release training
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Fixes for delivery-related technical issues
Tier 3: Adoption
Compliance without disruption
For customers who manage testing internally but want expert guidance.
Includes Tier 1 & 2, plus:
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Feature enablement roadmap
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Business and IT adoption workshops
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Process alignment and user training
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Light configuration or development support
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Adoption and KPI reporting
For customers who manage testing internally but want expert guidance.
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Custom modification analysis and refactoring
Add-On Services
Includes Tier 1, plus:
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Bi-annual: Release briefings and impact reviews
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Annual: Roadmap and adoption planning
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On-demand: Urgent support or targeted feature rollouts
Engagement Cadence

“SJE’s journey from IFS 8 to IFS Cloud was a positive experience. Nayo was key to our success, handling a complex cutover across multiple locations with zero downtime and smooth execution. I highly recommend Nayo for ERP projects.”
— Tim Fowler, CIO, SJE
Why Nayo Evergreen Services
Evergreen adoption is an operational discipline, not just support.
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Aligns with business strategy and IFS roadmap
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Reduces risk while enabling continuous improvement
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Engages IT, business, and leadership stakeholders
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Delivered in alignment with PMO-led execution
Make Evergreen work for your business. Partner with Nayo to stay current, confident, and continuously improving.


